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What is App Store Optimization (ASO) and why it is so important?
App Store Optimization (ASO) is like SEO for apps. App Store Optimization (ASO) is the process of improving the visibility of a mobile app (such as an iPhone, iPad, Android or Windows phone app) in an app store (such as iTunes or Google Play for Android). One of the most important parts of App Store Optimization is finding the right keywords, ranking as higher as possible for those keywords and converting visitors into users. However, it is important to mention that App Store Optimization does not mean keyword research only but also involves all meta data available in the App Store like app icon, screenshots and app description. Ranking higher in search results will drive more download for an app.
What is App Store Optimization (ASO) goal?
Ranking higher then competitors and to be found by users in App Store since App Store is the #1 source for discovering new applications.
How do I know that my payment is secure?
We accept PayPal payments which is the safest and easier way to send money. We will never release or sell your personal information to any unauthorized party.
How do I know my iTunes login info and source codes are secure?
Please be aware that we take your property and personal information very seriously. Your property or personal information will never be published or sold to a third parties without your permission.
I just changed my mind. Is there any chance I can ask for refund?
Unfortunately not. Once your payment is processed, refund is only possible in rare cases if we’re not able to provide our services for whatever reason.
What can I expect from this service?
First of all you need to understand App Store Optimization (ASO) is not one time job but the process. Once we provide you first set of keywords and title/subtitle for your app and your app goes live you should keep tracking your keywords constantly. For those which does not rank well you should find good replacement. For this process you will need to be familiar with using ASO tools. If you are not familiar with ASO tools we can take care of the whole process for you but additional fees may apply.
Why tracking and tweaking keywords is so important?
One of the fundamental elements of App Store Optimization is tracking how your app is ranking for its keywords. There is an ebb and flow to App Store searches, so normally your ranking will go up and down. If you want to improve your downloads significantly, then tracking and improving your keyword rankings is the best place to start with. Without tracking your keywords it may be hard to see what works well for your app or what needs to be changed.
How to order?
Simply pick the package that suits the best your needs and pay with your PayPal account which is the safer and faster way to send money. Quantity number will depend on the number of your apps.
Why do you need the link to my app?
In order to choose the most relevant keywords for your app we need to see what your app does. As more we can see as better keywords we can choose.
Why do you need my current keywords?
Before making any changes with your current keywords we want to make sure that there is not any good keyword on the list. Sometimes there might be some good keywords that brings traffic to an app and that we are not even aware of. The only way we can find such keywords is by analyzing them with ASO tool.
My app is not released yet. Do you still can do ASO for it?
Definitely yes. If your app is not released and available in the App Store yet, link to similar (competitor) app will work for us too.
Will my downloads increase instantly after optimization?
In most cases, the answer is yes. However, you need to understand that App Store Optimization (ASO) involves all metadata available in the App Store like icon, screenshots, and description of your app. We can make your app visible on the App Store but we can not force anyone to download your app therefore we are not responsible for any app usage and download numbers. Your downloads will mainly depend on app quality itself.
My app have a paid version too, what should I do?
If your app have a paid version too it is recommended to use completely different keywords from free version. Remember as more variety we can use as better. Using completely different keywords for the same app may bring more users to the app. However, it is also possible to use the same keywords for both versions.
I have multiple apps, can I get any discount?
Yes. If you have multiple apps (5 or more apps) we’re willing to offer a discount for you.
What discount I can get?
If you have more then 5 apps please contact us and we will provide a quote.
What packages do you have?
There are three (3) different types of ASO packages you can choose from for each platform – BASIC, PRO and PRO PLUS. For more info please refer to our package page.
I just ordered Pro package. How many times my keywords will be tweaked within 30 days?
Your keywords will be tweaked once within 30 days and you will be getting keyword monitoring reports once a week (every Sunday).
I just ordered Pro Plus package. How many times my keywords will be tweaked within 30 days?
Your keywords will be tweaked once within 30 days and you will be getting keyword monitoring reports once a week (every Sunday).
Is keyword monitoring and tweaking service available for Basic package too?
Unfortunately not. Basic package is more like one time job and this package was created for people who are familiar with ASO tools and tweaking their keywords themselves.
Is 200 characters option available for Basic package too?
Yes. As per client request we can provide additional 100 English characters for iOS app but additional payment of $99 per app will be required.
Is 200 characters option available for Pro package too?
Yes. As per client request we can provide additional 100 English characters for iOS app but additional payment of $99 per app will be required.
Why should I order 200 characters for my iOS app?
As you may already know some developers adding English keywords to Spanish localization. Normally keywords added to Spanish localization will rank in the US as well. With that being said, instead of ranking for 100 characters you will be rank for 200 characters instead. As more keywords you can rank for as greater chance people will have to discover your app so why not use this huge advantage that Apple gives us?!
I just ordered Basic package for my iOS app. Will you set up my iTunesConnect account with new metadata and upload a new binary for me?
Sorry, this option is not available for Basic package. However as per client request, we can do this but additional fee of $40 per app will be required.
I just ordered Pro package for my iOS app. Will you set up my iTunesConnect account with new metadata and upload a new binary for me?
Sorry, this option is not available for Pro package. However as per client request, we can do this but additional fee of $40 per app will be required.
I just ordered Pro Plus package for my iOS app. Will you set up my iTunesConnect account with new metadata and upload a new binary for me?
Yes, as per your request we will set up your iTunesConnect account with new metadata and we will upload a new binary for you with no additional cost.
What is the turnaround time?
Turnaround time will depend on number of your apps. Normally turnaround time for one app is 24 hours.
What I will get from you?
Once we are done with your app(s) you will get 2 files. First file is going to be “Read Me” fie where you will be able to see all important information for your app including new metadata. Second file is going to be “AppTweak Report” and this file will show you overall optimization score and things you can do to improve your app. Third file is optional and will be provided with Pro/Pro Plus package only. This file will show you current ranking, search volume, keyword efficiency (KEI), monthly downloads for each targeted keyword and more.
Will I get app description too for my iOS app?
Unfortunately not. From ASO aspect Apple App Store does not care about app description at all so this is not included in any iOS ASO package. However, if you need app description for your iOS app as well, we can make exception but additional payment of $40 per app description will be required.
Do you offer any other languages then English?
We are currently focused on English speaking countries (US, UK, Australia,Canada, New Zealand) and no other languages than English are available at the moment. However, we will be considering adding more languages in the future.
My app just got rejected due to metadata. What now?
Please note that we’re always trying to use longer ( SEO rich) titles for better app visibility. In rare cases Apple or Google may consider those titles as inappropriate which can lead to rejection of your app. If that happen we will fix your app title with no additional cost.
Will the price stay the same forever?
We always strive to offer the best possible price for our clients. However, the price may change in the future and will mainly depend on the cost of ASO tools. However, we will do our best to keep price the same for regular clients.
What will happen with my app landing page if I cancel subscription?
Your app landing page will be fully functional while you have active subscription with us. Once your subscription is canceled, your app landing page will be removed and all data will be deleted from our servers.
I just canceled my subscription. Can you still maintain my app landing page?
Yes, we can. If you canceled your subscription with us, we can still keep and maintain your app landing page on our server but recurring payment of $30 will be required every month until canceled.
What is AppTweak access?
Thanks to new AppTweak feature, we’re able to give you access to AppTweak tool where you can track your app performance in real time, see when and where your app is featured, track and answer to user reviews and much more. This is available in the Pro and Pro Plus package.
